Teach your children HOW and WHEN to dial 9-1-1.

Always tell them to dial "nine-one-one", never refer to this emergency number as "nine-eleven."  There is no such number as "eleven" on the telephone and a child may easily become confused in the process of dialing.

 

Teach your children to TRUST the 9-1-1 operator.

Explain to them that 9-1-1 is their friend and a source of help to them during an emergency.

 

Teach your children their home address (or any other address they might need to provide).

This is vital knowledge for them to have in the event of an emergency.

 

Advise your children about any possible emergency situation likely to occur at your home or location.

Explain what things to look out for.

 

Carefully explain to your children that 9-1-1 is for an emergency and that an emergency is when they need to get law enforcement, the fire department, or paramedics in a hurry.

Also explain that 9-1-1 IS NOT A TOY OR A GAME and should never be played with unless it is actually needed.  Possibly use the "Crying Wolf" story and relate it to the use of 9-1-1.  At the same time, you must avoid discouraging a child from using 9-1-1.  Any time that they think they need to call, encourage them to use 9-1-1, even if they are in doubt!